Job Description / Responsibility
Liaison with hospitals and doctors to ensure proper treatment of the insured clients and to make procedures more cost effective.
Develop and maintain daily, weekly and monthly statistical reports to facilitate management of medical operations and containment of claims’ cost for management decision-making.
Handling member and provider queries promptly and provide accurate information relating to medical cases.
Maintain call center key performance indicators and ensure high quality of service is provided to our customers and providers.
Maintain a good relationship with, and presenting a professional image of the unit to internal / external customers, businesses, and MANCOM and providing them with the required information.

Job Nature
Full-time

Educational Requirements
MBBS Degree from an accredited University

Experience Requirements
5 to 10 year(s)

Additional Job Requirements
Ideal candidate should be a medical graduate with minimum 5 years of experience with any Hospital or organization.
Strong communication & services skills, self-motivated and fulfill the company`s strategic goal.

Salary Range
Negotiable

Other Benefits
Guardian Life Insurance Limited offers excellent career opportunities with competitive salary and benefits package.

Please apply in confidence with detailed CV along with a cover letter and 1 copy of recent passport size photograph, marking the post at the top of the envelope to: Guardian Life Insurance Limited, Human Resources Department, Chamber Building (9th Floor), 122-124, Motijheel C/A, Dhaka-1000 or send the e-mail to: career@guardianlife.com.bd (Application Deadline: 09 April 2015)