Job Description / Responsibility
Address queries and complaints of customers over the phone, through emails, in a timely and effective manner.
Respond to emails and letters from customers regarding queries, in a timely manner.
Resolve customer complaints/ issues received and resolved.
Coordinate with the back-end Customer Care team for seeking information on the issues faced and informed the customer on same
Coordinate and follow-up with other internal departments, if required, for obtaining relevant information for resolution of queries of customers and factory.

Job Nature
Full-time

Educational Requirements
Graduate/ Post Graduate in any discipline.

Experience Requirements
1 to 5 year(s)
The applicants should have experience in the following business area(s):
Real Estate, Furniture

Additional Job Requirements
Age 25 to 30 year(s)
The candidate must be smart, dedicated and well organized, proactive with sense of priority in completing the tasks assigned.
Excellent interpersonal skill, communication ability, energetic and confident.
Excellent communication skills in both Verbal & Written in English and Bengali.

Salary Range
Negotiable

Other Benefits
As per company policy.

Send your CV to hr@buildingforfutureltd.com