Application Support Engineer – Dhaka – MediaSoft Data Systems Ltd

Job Description / Responsibility
• Works as a consulting team member responsible for training clients, testing software modifications, providing client support, consultation and implementing various Retail solutions at client sites.
• Provide post sales support as needed.
• Liaise with Head Office on any issues relevant for our customers or Mediasoft Data Systems Ltd.
• To maintain, review and improve the internal standards and systems used within Mediasoft Data Systems Ltd.
• Ensure daily attendance.
• Ensure Mediasoft Data Systems Ltd. standards, methodologies and conventions are complied with
• Implementation, Customer Support, IT System Management

Job Nature
Full-time

Educational Requirements
IT Graduate, CSE Preferred

Experience Requirements
• At least 2 year(s)
• The applicants should have experience in the following area(s):
Customer Support, Hardware Engineer, IT System Management, MIS, Network Engineer/Network Administrator, Software Implementation
• The applicants should have experience in the following business area(s):
Computer Hardware/Network Companies, IT Enabled Service, Software Company

Additional Job Requirements
• Age 20 to 35 year(s)
• To understand and support the goals and strategies of Mediasoft Data Systems Ltd.
• To have a thorough knowledge of the software and services of Mediasoft Data Systems Ltd.
• To have a thorough knowledge to understand the needs of customers of Mediasoft Data Systems Ltd.
• Commerce Graduate with IT Knowledge & Experience can also be considered
• Member of Any professional body will be added advantage
• The applicants should have experience in the following area(s): Understanding database MSSql/ Oracle, using query analyzer, Software
• The applicants should have experience in the following business area(s): Retail/ Shops, Software Companies
• Demonstrated capability of performing the responsibilities of this position
• Retail business, software or consulting experience with emphasis on product implementation.
• Good Interpersonal communication skills, explanation skills, and English Presentation.
• Extensive experience with the Support Activities.
• Extensive experience of Networking.

Send your CV to jobs@mediasoft-bd.net

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