Delivery Ambassador- Dhaka – eCourier Ltd

Job Description / Responsibility
• Parcel need to Deliver at customer point.
• Agents pick up the parcel
• Reviewing PODs (proof of deliveries)
• Customer services
• Dealing with calls and enquirers quickly, courteously and
• Efficiently at all times.
• Completing customer bookings on our in-house systems
• Resolving customer queries or directing them to the relevant department effectively
• Liaising with agents and managers nationally and ensuring clients are advised and updated on the status of all consignments.
• Reporting To : Manager delivery
• Department : Customer Service
• Office Location : Gulshan, Uttara, Mirpur, Dhanmondi, Motijhil.
• Delivery Transport: Bicycle/Bike
• Working Hours : 10am-7pm (Weekly 6 days)

Job Nature
Full-time

Educational Requirements
H.S.C/ Honors from National/ Public/ Private University

Experience Requirements
0 to 1 year(s)

Additional Job Requirements
• Age 21 to 30 year(s)
• Only males are allowed to apply.
• Have experience in working in the courier industry in a similar role
• Professional and reliable
• Able to take instructions
• Manage and exceed customer expectations
• Able to give professional and clear communication to clients and suppliers
• Act on your own initiative without constant supervision
• Be proactive

Special Instruction : Please read the instructions and advertisement before submitting the application.
Only shortlisted candidates will be called for interview.
Please include your personal details, qualifications, experience and reference.
Send your CV to: career@ecourier.com.bd

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